Stage 1 – The research

Under the data protection act all the parties involved in arranging your mortgage must fully disclose all the information they hold.  This means we will have all the facts available to us, including application forms, underwriting sheets, credit information as well as full details of all the comissions paid and to whom.

Stage 2 – The analysis

Once we are in receipt of all of the above information our highly skilled auditors will be able to review your case.  This will result in an internal report being produced and this will be the basis of your claim, should one be identified.

Stage 3 – The claim

Once we have forwarded our findings to the relevant party, we await their response.  Should this not be forthcoming we will instruct one of our legal panel of experts to pursue your case.